Privacy Rights | Information We Collect | Use of Information | Sharing of Information | Choices | Email Policy
Links Policy | Updating Information | Security | Policy Changes | Question's or Comments
We appreciate the trust you place in Shaw’s Saddlery, and we are committed to respecting your privacy and the security of your personal information. This privacy policy, effective July 1, 2007, describes the information we collect and how we use it. We always welcome your questions and feedback.
For privacy-related issues, please contact us at:
Shaw’s Saddlery
1471 S. De Anza Blvd.
Cupetino, CA 95014
800-767-1980
- We may collect information (including name, address, telephone number, e-mail address, and credit card information) when you:
- Purchase from one of our retail stores
- Return an item or make an exchange
- Inquire about our services
- Receive a gift package
- Enter a contest or sweepstakes
- Subscribe to an e-mail newsletter
How We Use Information We Collect
- At Shaw’s Saddlery, the information we collect allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you email promotions or newsletters, if requested
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
Information We Share with Others
Unlike several large web and catalog companies (Dover, Stateline), we do not share information gathered with anyone else. We have never provided information to these agencies or companies for marketing or commercial purposes. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation.
We offer choices about the types of information you receive from us. If you prefer not to receive fliers or other communications from Shaw’s Saddlery, please contact us at the address shown below. If you no longer wish to receive our e-mail newsletters or promotions, you also may contact us at the address below or unsubscribe using the link provided in the e-mail.
Shaw’s Saddlery
1471 S. De Anza Blvd.
Cupetino, CA 95014
800-767-1980
Because mailings are planned in advance, it may take several weeks or more for your request to become effective. If you continue to receive unwanted communications of any kind, please contact us, and we will make every effort to correct the situation.
When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request. We may also periodically send out promotions and newsletters by e-mail. Instructions on how to unsubscribe are included in each e-mail.
If you click on a link with in the Shaw’s Saddlery site that takes you to another site, you understand that while on their site they have established their own privacy and security policies.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above.
We use a variety of current technologies and processes for protection of our customer data in order to minimize the chance of loss, misuse or alteration of information that we have collected from you.
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.
For questions, comments or assistance, we invite you to contact us. We hope to answer any questions to your satisfaction.Shaw’s Saddlery
1471 S. De Anza Blvd.
Cupetino, CA 95014
800-767-1980